DRA Exam Questions and Answers PDF

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DRA Exam Questions and Answers
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DRA Exam Questions and Answers

The DRA Exam is a certification exam for Debt Recovery Agents in India. It is conducted by the Indian Institute of Banking and Finance (IIBF) on behalf of the Reserve Bank of India (RBI). The DRA Exam is a multiple-choice exam consisting of 90 questions. You will be given 90 minutes to complete the exam.

DRA Exam helps recovery agents develop confidence and communication skills to interact with customers professionally during debt collection. Improves their knowledge of various banking products, procedures, processes, and policies

Debt Recovery Agent (DRA) Exam Pattern

Section Number of Questions Marks per Question Negative Marking
Part A 15 3 1/3
Part B 10 3 1/3
Part C 25 1 None
Total 50 100 1/3 (for Part A and B only)

DRA Exam Syllabus

The DRA exam syllabus covers a wide range of topics, including:

  1. Introduction to Debt Recovery
  2. Banking Laws and Regulations
  3. Collection Process and Strategies
  4. Ethical Debt Recovery Practices
  5. Communication and Negotiation Skills

The exam consists of 100 objective-type questions. The questions are divided into two sections:

  • Section A: General Knowledge (50 marks)
  • Section B: Debt Recovery (50 marks)
  • The passing score for the exam is 50%.

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